EYDAP RESPONSE TO THE COVID-19 PANDEMIC
Corporate responsibility took a prominent role during the health crisis brought about by the COVID-19 pandemic. This unprecedented period highlighted the need for planning and integrated risk response and management to protect society.
Since the beginning of the pandemic, EYDAP has been monitoring the developments, assessing the risks and taking the necessary actions to continue its uninterrupted operation, the service of its customers and the protection of its human resources.
EYDAP, responding to these exceptional circumstances
• donated two high-tech CT scanners to two hospitals (Athens General Hospital of Thoracic Diseases "Sotiria" and Attiko Hospitals).
• continued to develop digital solutions with a focus on direct, efficient and safe customer service, while ensuring the health of its employees.
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further enhanced the services of eEYDAP, EYDAP's first e-shop
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completed the upgrade of EYDAPP mobile application.
• Provided immediate and reliable information on corporate actions in the context of the COVID-19 response, making full use of the official Social Networks pages and the official corporate website
In line with its corporate social responsibility:
• Harmonized from the outset its operation with the specific health protocols of the National Public Health Organization (EODY) and the regulatory provisions (Legislative Content Acts, Circulars, etc.) of the Greek State.
• immediately set up a Special Crisis Management Task Force (CMTF) for Covid-19
• appointed an Internal Covid-19 Coordinator, responsible for coordinating actions in case of an outbreak in the Company
• provided all departments and facilities with personal protective equipment (antiseptics, masks, gloves)
• implemented, where possible, remote and rotational working
• applied regular and emergency disinfection in all workplaces in the event of an outbreak.
• encouraged digital transactions by customers, drastically reducing traffic to the Regional Centers.
• created new digital channels for communication and satisfaction of customer requests
• signed contracts with private diagnostic laboratories to screen its employees and their family members to better manage workplace spread.
The Company participates in the CovidShield private certification scheme and is committed to a number of actions that constitute the Covid Shield Corporate Policy.
COVID Shield CERTIFICATE - TUV Austria
POLICY TO LIMIT THE SPREAD OF CORONAVIRUS (COVID SHIELD)
The management system implemented by EYDAP has been certified by the TUV international certification body.